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Title:
CSR Glossary (by subject).
Date
of Edition:
May 2005.
Framework:
The CSR Glossary is a product of the Pilot Project
“CSR/SMEs – Promoting Social Responsibility in Small and Medium-Sized
Enterprises”, supported by the European Commission through the Leonardo da
Vinci Program.
This document reflects only the views of the authors
and the Commission cannot be held responsible for any use which may be made of
the information contained therein.
More
Information:
You can find more information about the project at
the partners’ websites or contact them by e-mail at:
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The |
Introduction
This CSR Glossary contains 182 entries, divided in
12 different subjects. If you are interested in one particular subject, you can
access it directly by placing the cursor over it on the list of subjects
presented below and pressing “control+enter”.
In the items where we indicate 2 different sources,
the first one is the original source and the one between brackets is the source
from where the chosen definition was taken.
Whenever possible, we also present the websites from
where the definitions were taken and websites related to each one of the items.
We believe this will give the users access to lots of extra information and
encourage them to proceed with further research.
A)
[BE] Business Ethics (12
items)
B)
[CI] Community Involvement (10 items)
C)
[CSRF] CSR Framework (20 items)
D)
[Env] Environment (18
items)
E)
[HR] Human Rights (15 items)
F)
[HRM] Human Resources Management (11 items)
G)
[HSW] Health and Safety at Work (13
items)
H)
[LLE] Lifelong Learning / Employability (21 items)
I)
[OIG] Organisations / Initiatives / Guidelines (23
items)
J)
[SAR] Standards, Auditing and Reporting (24 items)
K)
[SPC] Sustainable Production / Consumption
(7 items)
L)
[SRI] Socially Responsible Investment (8 items)
# |
SUBJECT |
ACRONYM |
ITEM |
DEFINITION |
SOURCE |
WEBSITE |
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23 |
[BE] |
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Code of Conduct |
Formal statement of the values and business
practices of a company and sometimes its suppliers. Comment: it’s a statement
of minimum standards together with a pledge by the company to observe them
and to require its contractors, subcontractors, suppliers and licensees to
observe them. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
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24 |
[BE] |
Coe |
Code of Ethics |
Such standards as are reasonably necessary to promote (1) honest and
ethical conduct, including the ethical handling of actual or apparent
conflicts of interest between personal and professional relationships; (2)
full, fair, accurate, timely, and understandable disclosure in the periodic
reports required to be filed by the issuer; and (3) compliance with
applicable governmental rules and regulations. |
The Sarbanes-Oxley Act, Section 406(c) |
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27 |
[BE] |
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Conflict of Interest |
Situation in which a person is in a position of trust that requires her
to exercise judgment on behalf of others (people, institutions, etc.) and
also has interests or obligations of the sort that might interfere with the
exercise of her judgment, and which the person is morally required to either
avoid or openly acknowledge. |
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32 |
[BE] |
CG |
Corporate Governance |
The system by which business corporations are directed and controlled.
A set of relationships between a company’s management, its board, its
shareholders and other stakeholders. Comment: corporate
governance also provides the structure through which the objectives of the
company are set, and the means of attaining those objectives and monitoring
performance are determined. |
OECD Principles of Corporate Governance, 2004 |
http://www.oecd.org/department/0,2688,en_2649_34813_1_1_1_1_1,00.html |
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37 |
[BE] |
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Corruption |
Misuse of entrusted power for private gain. |
Transparency International |
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42 |
[BE] |
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Deontology |
Any position in ethics which claims that the rightness or wrongness of
actions depends on whether they correspond to our duty or not. (Derived from the Greek word for duty, deon.) |
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69 |
[BE] |
|
Ethics |
A branch of philosophy that studies and recommends
the fundamental principles and basic concepts of what is considered morally
good and bad, right and wrong in human conduct. (Derived from the Greek word ethos, meaning
"way of life") |
Bentley college, |
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96 |
[BE] |
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Insider Trading |
Trading by officers, directors, major
stockholders, or others who hold private inside information allowing them to
benefit from buying or selling stock. |
Yahoo! Financial Glossary |
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112 |
[BE] |
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A statement of the role, or purpose, by which an organisation intends
to serve its stakeholders. It describes what the organisation does (current
capabilities), who it serves (stakeholders), and what makes the organisation
unique (justification for existence). Comment: mission
statements always exist at the top level of an organisation, but may also be
set for different organisational levels or components. |
CECOA, 2005 CSR/SME Project |
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168 |
[BE] |
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Transparency |
A principle that allows those affected by
administrative decisions, business transactions or charitable work to know
not only the basic facts and figures but also the mechanisms and processes. Comment: it is the duty of civil servants, managers
and trustees to act visibly, predictably and understandably. |
Transparency International |
http://www.transparency.org/faqs/faq-corruption.html#faqcorr1 |
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174 |
[BE] |
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Values |
The core beliefs we hold regarding what is
right and fair in terms of our actions and our interactions with others. |
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176 |
[BE] |
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Vision Statement |
A document that describes where the
organisation intends to be in the future or where it should be to best meet
the needs of stakeholders. It incorporates a shared understanding of the
nature and purpose of the organisation and uses this understanding to move
the organisation toward a greater purpose. |
CECOA, 2005 CSR/SME Project |
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13 |
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(1) The development of an organisation's core skills and capabilities,
such as leadership, management, finance and fundraising, programs and
evaluation, in order to build the organisation's effectiveness and sustainability.
(2) The process of assisting an individual or group to identify and
address issues and gain the insights, knowledge and experience needed to
solve problems and implement change. Comment: capacity building
is facilitated through the provision of technical support activities,
including coaching, training, specific technical assistance and resource
networking. |
The |
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16 |
[CI] |
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Cause-related Marketing |
A commercial activity by which businesses and charities or causes form
a partnership to market an image, product or service for mutual benefit |
Business in the Community |
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31 |
[CI] |
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Corporate Foundation |
Private foundation that receives it’s funding from the for-profit
company whose name it bears but is legally an independent entity. Comment: corporations may
establish foundations with initial endowments then make periodic
contributions — generally based on a percentage of the company’s profit — to
the foundation, or combine both methods to provide the foundation’s
resources. |
The Nonprofit good practice guide – complete glossary |
http://www.nonprofitbasics.org/CompleteGlossary.aspx?ID=-1&curLetter=C |
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35 |
[CI] |
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Businesses supporting and encouraging staff involvement in the
community. |
The |
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47 |
[CI] |
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Donation |
An unconditional transfer of cash or other assets to an entity or a
cancellation of the entity's liabilities in a voluntary, nonreciprocal
transfer by another entity. |
Campaign Consultation, Inc. ( Complete Glossary |
http://www.sustainabilityonline.com/HTML/general_glossary.html |
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58 |
[CI] |
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Employee Community Involvement |
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59 |
[CI] |
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Employee Matching Gift |
A contribution to a charitable organisation by a corporate employee that
is matched by a similar contribution from the corporation. (Also termed as “employee matching grant”) |
The Nonprofit good practice guide – complete glossary |
http://www.nonprofitbasics.org/CompleteGlossary.aspx?ID=-1&curLetter=E |
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104 |
[CI] |
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Learning Community |
A community that promotes a culture of
learning by developing effective local partnerships between all sectors and
supports and motivates individuals and organisations to learn. |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 |
http://www2.trainingvillage.gr/etv/publication/download/panorama/4030_6k.pdf |
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157 |
[CI] |
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Solidarity |
A feeling or condition of unity based on common
goals, interests, and sympathies among a group's members. |
Fields of hope |
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159 |
[CI] |
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Sponsorship |
A transaction between two parties in which
financial consideration is exchanged for purchase of a tangible such as
advertising, signage or event participation. Comment: he funds usually come from the marketing budget with an expectation
for a marketing return. |
Grantstream Company, Glossary of Community
Investment Terms |
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11 |
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Business Case |
The outcome of cost-benefit analysis
weighting up commercial gains against the losses incurred by a course of
action undertaken by a company. Comment: it is commonly
adopted to refer to the positive business rationale for working in the public
interest and includes direct and indirect impacts over the long run. |
IPPR - Institute for Public Policy Research (UK),
A new agenda for business (SME Key Glossary) |
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20 |
[CSRF] |
CC |
Civil Society |
A “third sector” of society besides the State and the market, embracing
institutions, groups and associations (either structured or informal), which
may act as mediator between citizens and public authorities. |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 |
http://www2.trainingvillage.gr/etv/publication/download/panorama/4030_6k.pdf |
|
30 |
[CSRF] |
CC |
Corporate Citizenship |
The management of the totality of
relationships between a company and its host communities, locally, nationally
and globally. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
33 |
[CSRF] |
CSR |
Corporate Social
Responsibility (or Corporate
Responsibility) |
A concept whereby companies integrate social and environmental concerns
in their business operations and in their interaction with their stakeholders
on a voluntary basis. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
34 |
[CSRF] |
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Corporate Sustainability |
Alignment of organisation's products and services with stakeholder
expectations, thereby adding economic, environmental and social value. |
Price WaterhouseCoopers (MHC International) |
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103 |
[CSRF] |
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Labour Union |
See Trade Union. |
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116 |
[CSRF] |
NGO |
Non-governmental Organisation |
A catch-all phrase to describe pressure groups and
non-profit organisations. |
J Sainsbury plc Glossary |
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136 |
[CSRF] |
|
Responsible Entrepreneur-ship |
A concept put forward by the United Nations which recognises the
business role for the accomplishment of sustainable development and that
companies can manage theirs operations in such a way as to enhance economic
growth and increase competitiveness whilst ensuring environmental protection
and promoting social responsibility. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
139 |
[CSRF] |
|
Risk |
A measure of the probability that damage to life,
health, property, and/or the environment will occur as a result of a given
hazard. Comment: Risk is measured in terms of impact and
likelihood. |
CECOA, 2005 CSR/SME Project |
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140 |
[CSRF] |
|
Risk Assessment |
A formal estimation of the likelihood of suffering
damage as a result of identified hazards. |
EDP (adapted) |
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141 |
[CSRF] |
|
Risk Management |
The introduction of change or control measures
with the intention of eliminating or bringing the level of risk associated
with a hazard within acceptable limits. |
EDP |
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146 |
[CSRF] |
SME |
Small and Medium-sized
Enterprises |
Small and medium-sized enterprises having fewer than 250 employees and
either an annual turnover less than €50 million or an annual balance-sheet
total not exceeding €43 million. (As of |
European Commission Recommendation 2003/361/EC, |
http://europa.eu.int/comm/enterprise/enterprise_policy/sme_definition/index_en.htm |
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149 |
[CSRF] |
|
Social Capital |
The stock of shared meaning and trust in a given community. Comment: social capital is
a prerequisite for cooperation and organized human behaviour, including business.
It can be transformed, consumed or replenished, just like financial capital. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
150 |
[CSRF] |
|
Social Dialogue |
A process of exchange between social partners to promote consultation,
dialogue and collective bargaining. |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 |
http://www2.trainingvillage.gr/etv/publication/download/panorama/4030_6k.pdf |
|
152 |
[CSRF] |
|
Social Inclusion |
The integration of individuals – or groups – into
society as citizens or as members of various public social networks. Comment: social inclusion is fundamentally rooted in labour market or economic
inclusion. |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 |
http://www2.trainingvillage.gr/etv/publication/download/panorama/4030_6k.pdf |
|
154 |
[CSRF] |
|
Social Partners |
Stakeholders’ organisations involved in a process
of social dialogue (employers’ associations, trade unions, public authorities
and/or representatives of civil society, NGOs, etc). |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 (adapted) |
http://www2.trainingvillage.gr/etv/publication/download/panorama/4030_6k.pdf |
|
160 |
[CSRF] |
|
Stakeholder |
An individual, community or organisation that
affects or is affected by some aspect of an organisation’s products,
operations, markets, industries, and outcomes. Comment: stakeholders may be internal (for example, employees) or external
(for example, customers, suppliers, shareholders, financiers, trade unions,
ONGs, the media, the government or the local community). |
Green Paper European Commission 2001 (adapted) |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
166 |
[CSRF] |
TU |
An organisation of workers that promotes and
protects the interests of its members in issues such as wages and working
conditions, especially through negotiations with employers. |
Fields of hope |
||
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169 |
[CSRF] |
TBL |
Triple Bottom Line |
The idea that
the overall performance of a company should be measured based on its combined
contribution to economic prosperity, environmental quality and social
capital. Comment: the term ‘triple bottom line’ (TBL) was coined
by John Elkington and made popular through his book ‘Cannibals with Forks’
(1997). Its finding increasing and widespread international acceptance within
the corporate community and transforming corporate reporting practices:
corporations tend to no longer report only on the economic value they add,
but also on the environmental and social value they add – and destroy. At its
narrowest, TBL is used as a framework for measuring and reporting corporate
performance against economic, social and environmental parameters. At its
broadest, is used to capture the whole set of values, issues and processes
that companies must address in order to minimize any harm resulting from
their activities and to create economic, social and environmental value. |
Green Paper European Commission, 2001; SustainAbility (SME Key Glossary) |
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170 |
[CSRF] |
PPP |
Triple P |
Short expression of
“triple bottom line” referring to the three P’s of people, planet and profit.
Comment: sustainable development involves the
simultaneous pursuit of social equity, environmental quality and economic
prosperity. |
Triple P Performance Centre (SME Key Glossary) |
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10 |
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Biodiversity |
The variability among living organisms from all sources, i.e.
terrestrial, marine, and other aquatic ecosystems and the ecological complexes
of which they are part. This includes diversity within species, between
species and of ecosystems. (A contraction of biological diversity) |
J Sainsbury plc Glossary |
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14 |
[Env] |
CO2 |
Carbon Dioxide |
A greenhouse effect gas that contributes to global warming. |
J Sainsbury plc Glossary |
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19 |
[Env] |
CFCs |
Chlorofluorocarbons |
Man-made gases commonly used as solvents, aerosols and refrigerants
that deplete the ozone layer. Comment: CFCs are chemically inert but on entry to the
upper atmosphere can decompose and attack (deplete) the Earth’s ozone layer
in the upper atmosphere. Damage to the ozone layer lets more ultra violet
rays through to reach the planet's surface, leading to an increase in skin
cancers in animals and humans, and damage to vegetation. |
J Sainsbury plc Glossary |
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21 |
[Env] |
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Climate Change |
See Global Warming. |
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52 |
[Env] |
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Eco-efficiency |
The concept that improving the way in which resources are used can
reduce environmental damage and reduce costs. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
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53 |
[Env] |
|
Eco-efficiency Indicator |
Indicator that relates environmental pressures to human activities.
These indicators provide insight in the efficiency of products and processes:
efficiency in terms of the resources used and the emissions and waste
generated per unit of output. |
European Environment Agency Glossary |
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56 |
[Env] |
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Eco-tax |
Tax with a potentially positive environmental impact, hence comprising
energy taxes, transport taxes and taxes on pollution and resources. (Also called environmental tax) |
European Environment Agency Glossary |
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60 |
[Env] |
EMS |
Environment Management System |
A systematic approach to managing and reducing an organisation’s
environmental impacts through a process of continuous improvement. It
requires inventories of releases to the environment; inventories of
legislative and regulatory requirements; assessment of environmental effects;
target and objective setting for improvements; management plans; audits;
verification and training. |
J Sainsbury plc Glossary |
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61 |
[Env] |
EIA |
Environmental Impact Assessment |
Analysis of the impact of a business project or operation on the
environment. EIA is a technique used for identifying the environmental effects of
development projects. Comments: an EIA requires a
scoping study to be undertaken in order to focus the assessment. This can be
carried out in the field or as a desk study depending on the nature/scale of
the project. As a result of Directive 85/337/EEC (as amended 1997), this is now a
legislative procedure to be applied to the assessment of the environmental
effects of certain public and private projects which are likely to have
significant effects on the environment. |
Green Paper CSR European Commission, 2001; European Environment Agency Glossary (adapted) |
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62 |
[Env] |
EIS |
Environmental Impact Study |
Survey conducted to ascertain the conditions of a site prior to the
realisation of a project, to analyse its possible impacts and compensative
measures. |
European Environment Agency Glossary |
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84 |
[Env] |
|
Changes in the world’s climate caused by increased
concentration of greenhouse gases (particularly carbon dioxide) in the
atmosphere. The term is sometimes used interchangeably with
climate change. |
J Sainsbury plc Glossary |
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86 |
[Env] |
|
Greenhouse Effect |
Warming
of the atmosphere due to the reduction in outgoing solar radiation resulting
from concentrations of gases such as carbon dioxide. |
European Environment Agency - Glossary |
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87 |
[Env] |
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Halons |
Inert gases that are used primarily for fire
extinguishing in IT installations. Comment: their ozone damage potential relative to CFC's
is three to 10 times greater. |
J Sainsbury plc Glossary |
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122 |
[Env] |
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Ozone Hole |
A sharp seasonal decrease in stratospheric ozone concentration that
occurs over |
European Environment Agency Glossary |
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123 |
[Env] |
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Ozone-depleting Substances |
Manmade chemicals that deplete the ozone layer. Comment: the ozone layer
is essential to human survival because it filters out harmful ultra-violet
rays (e.g. CFCs, HCFCs and halons). |
J Sainsbury plc Glossary |
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129 |
[Env] |
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Precautionary Principle |
Approach recommended where there are threats of serious or irreversible
damage: lack of full scientific certainty should not be used as a reason for
postponing cost-effective measures to prevent environmental degradation. |
Agenda 21, Principle 15 |
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132 |
[Env] |
RRR |
Reduce, Reuse, Recycle |
The best way to produce less waste is by practicing the 3 Rs: Reduce the amount and toxicity of trash you discard. |
US Environmental Protection Agency |
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164 |
[Env] |
SD |
Sustainable Development |
Development
that meets the needs of the present without compromising the ability of future
generations to meet their own needs. |
The Brundtland Report, UN World Commission on
Environment and Development, 1987 |
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17 |
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Child |
Any person less than 15 years of age, unless local minimum age law
stipulates a higher age for work or mandatory schooling, in which case the
higher age would apply. If, however, local minimum age law is set at 14 years
of age in accordance with developing-country exceptions under ILO Convention
138, the lower age will apply. |
SA8000:2001 Standard |
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18 |
[HR] |
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Child Labour |
Any work by a child younger than the age(s) specified in the above
definition of a child, except as provided for by ILO Recommendation 146. |
SA8000:2001 Standard |
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41 |
[HR] |
|
Debt-bondage |
Occurs when, in return for a money advance or credit, a person, having
nothing else to offer, pledges his/her labour or that of a child for an
indefinite period of time. Comment: in many cases a
parent pledges the labour of his/her entire family in order to get a loan. In
other cases just the child is subjected to bondage by parents or a guardian
who pledge the child's labour in exchange for a loan. Technically, bonded
labourers can end their state of servitude once the debt is repaid, but this
rarely happens. |
Fields of hope |
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46 |
[HR] |
|
Different treatment given to people in hiring, remuneration, access to
training, promotion, termination or retirement based on race, caste, national
origin, religion, disability, gender, sexual orientation, union membership,
political affiliation or age. |
SA8000:2001 Standard |
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63 |
[HR] |
|
Equal Opportunities |
Employer's adoption of employment practices that do not discriminate on
the basis of race, colour, religion, sex or national origin. The opposite of Discrimination. |
CECOA, 2005 CSR/SME Project |
|
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73 |
[HR] |
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Exploitation |
The selfish or unfair using of someone or something for one's own
advantage. Abuse. |
Fields of hope |
|
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78 |
[HR] |
|
Forced Labour |
All work or service that is extracted from any person under the menace
of any penalty for which said person has not offered him/herself voluntarily
or for which such work or service is demanded as a means of repayment of
debt. |
SA8000:2001 Standard |
|
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92 |
[HR] |
HR |
Human Rights |
A set of principles defined in the Universal Declaration of Human
Rights (1948), based on the recognition of the inherent dignity and the equal
and inalienable rights of all members of the human family as the foundation
of freedom, justice and peace in the world. |
Green Paper CSR European Commission, 2001 |
http://europa.eu.int/comm/employment_social/soc-dial/csr/greenpaper.htm |
|
111 |
[HR] |
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Minority |
Those people who, for ethnic, religious, cultural, language or other
reasons are in a condition of numeric inferiority in relation to others,
being potentially disadvantaged. |
Project CSR – SC |
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128 |
[HR] |
|
Positive Discrimination |
Measures that specifically favour a particular category of people –
women, disabled, minorities, etc. – in order to make up for their consistent
under-representation in society. |
CECOA, 2005 CSR/SME Project |
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133 |
[HR] |
|
Remedial Action |
Action taken to make amends to a worker or former employee for a
previous violation of a worker’s rights. |
SA8000:2001 Standard |
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134 |
[HR] |
|
Remediation of Children |
All necessary support and actions to ensure the safety, health,
education and development of children who have been subjected to child labour
and are dismissed. |
SA8000:2001 Standard |
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165 |
[HR] |
|
Sweatshop |
A business with bad working conditions, such
as low wages, long hours, few safety and health protections, and child
labour. |
Fields of hope |
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|
178 |
[HR] |
|
Wage Level Definitions |
CREA has developed the following definitions of levels of wages.
While other levels are possible, CREA has found that in discussions about
wages, it is helpful to arrive at an acceptance of these definitions of
terms. Level 1: Marginal Survival Wage Level 2: Basic Survival Wage Level 3: Level 4: Sustainable Living Wage Level 5: Sustainable Community Wage |
Center for Reflection, Education
and Action |
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182 |
[HR] |
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Young Worker |
Any worker over the age of a child as defined above and under the age
of 18. |
SA8000:2001 Standard |
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|
25 |
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Compensation Package |
The total array of money (wages, salary, commissions), incentives,
benefits, perquisites, and awards provided to an employee by an organisation. |
Organisation behaviour resource centre, Houghton
Mifflin College & University, Canada |
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49 |
[HRM] |
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Downsizing |
A reduction in the staffing requirements of businesses because of
competitive pressures or the need to increase the profitability of the
business by cutting costs. |
INTOSAI Working Group on the Audit of
Privatisation – Glossary (adapted) |
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79 |
[HRM] |
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Fringe Benefit |
Remuneration in kind, consisting in the enjoyment of a service or
object: e.g. the company’s cafeteria, luncheon vouchers, company car, mobile
phone, lodging, healthcare, insurance, etc. |
Project CSR – SC |
|
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91 |
[HRM] |
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Home Worker |
A person who carries out work for a company under direct or indirect
contract, other than on a company’s premises, for remuneration, which results
in the provision of a product or service as specified by the employer,
irrespective of who supplies the equipment, materials or other inputs used. |
SA8000:2001 Standard |
|
|
93 |
[HRM] |
|
Incentive Systems |
Plans in which employees can earn additional compensation in return for
certain types of performance. |
Organisation behaviour resource centre, Houghton
Mifflin College & University, Canada |
|
|
121 |
[HRM] |
|
Outplacement |
The act of counselling terminated executives and
middle management individuals through a process of analyzing their abilities,
counselling them on how to prepare a resume, assessing career choices and
helping them find new work. Comment: the service is usually paid for by the employer
who is down sizing; although, a practice is evolving where the individual
pays for part or all of the service. |
American Insite, Career profile glossary |
|
|
126 |
[HRM] |
|
Pension Plan |
A qualified benefit plan
set up by a corporation, government, labour union, or other organisation to
pay retirement benefits to its employees. |
The |
http://www.nonprofitbasics.org/CompleteGlossary.aspx?ID=-1&curLetter=P |
|
127 |
[HRM] |
|
Performance Measurement (or
performance appraisal or performance evaluation) |
The process by which
someone (1) evaluates an employee's work behaviours by measurement and
comparison with previously established standards, (2) documents results, and
(3) communicates the results to the employees. |
Organisation behaviour resource centre, Houghton
Mifflin College & University, Canada |
|
|
138 |
[HRM] |
|
Reward System |
A system that consists of all organisational components, including
people, pro-cesses, rules and procedures, and decision-making activities,
involved in allocating compensation and benefits to employees in exchange for
their contributions to the organisation. |
Organisation behaviour resource centre, Houghton
Mifflin College & University, Canada |
|
|
179 |
[HRM] |
|
Workforce Diversity |
The similarities and differences in such characteristics as age,
gender, ethnic heritage, physical abilities and disabilities, race, and sexual
orientation among the employees of organisations. |
Organisation behaviour resource centre, Houghton
Mifflin College & University, Canada |
|
|
180 |
[HRM] |
WLB |
Work-life Balance |
Having a measure of control over when, where and how you work, leading
to being able to enjoy an optimal quality of life. Comment: work-life balance is achieved when an individual’s right to a
fulfilled life inside and outside paid work is accepted and respected as the
norm, to the mutual benefit of the individual, business and society. |
Employers for work- life balance |
|
|
1 |
|
Accident |
An undesired event resulting in death, injury,
damage to health, damage to property or other form of loss. |
EDP |
||
|
45 |
[HSW] |
|
Disability |
Limitation or loss (incidental to impairment) of the ability to carry
out an activity in the way or to the extent considered as normal. |
Project CSR – SC |
|
|
64 |
[HSW] |
|
Ergonomics |
The application of information about human
characteristics to design applications, e.g. equipment, tools, work tasks,
with the aim of improving safety and efficiency. |
EDP |
|
|
75 |
[HSW] |
|
Fatigue |
Transient reduced ability to work as a result of previous activity,
resulting in reduced efficiency. |
EDP |
|
|
77 |
[HSW] |
|
Fire Prevention |
Precautions designed to avoid an outbreak of fire, reduce the potential
for fire to spread and safeguard persons and property in the event of fire. |
EDP |
|
|
88 |
[HSW] |
|
Hazard |
Potential for harmful effects. |
EDP |
|
|
90 |
[HSW] |
HSP |
Health and Safety Policy |
A statement of an organisation’s strategy for
achieving a safe and healthy working environment and the responsibility,
organisation and arrangements for pursuing and implementing the strategy. |
EDP |
|
|
94 |
[HSW] |
|
Incident (or near miss) |
A generic term for those events that do not cause
harm but which might have done so under different circumstances. |
EDP |
|
|
109 |
[HSW] |
MDSS |
Material Data Safety Sheet |
Document that contains information on the hazards
associated with a chemical, along with guidance on its safe use. |
EDP |
|
|
115 |
[HSW] |
|
Negligence |
Lack of proper care and attention whereby a person
or an organisation acts or fails to act in a way that is considered
unreasonable from a health and safety point of view. |
EDP |
|
|
130 |
[HSW] |
PM |
Preventive Maintenance |
Maintenance (including inspection, cleaning, and repair) of equipment
on a regular basis that is sufficient to prevent unplanned failure. |
EDP |
|
|
142 |
[HSW] |
|
Safety Committee |
A committee that promotes health and safety in the
workplace, with members representing employees and management from all
sections of an organisation. |
EDP |
|
|
162 |
[HSW] |
|
Stress |
The physical and emotional responses arising when
there is a mismatch between the demands of a job and the
capabilities/resources of the worker. Comment: such responses are often harmful, leading to
health and safety related problems, for example; depression, cardiovascular
disease, musculo-skeletal disorders and an increased tendency to be
accident-prone. Typical work-related stress factors are cited as fear of job
loss, ineffective management, excessive workloads and technological change. |
EDP |
|
|
7 |
|
Apprenticeship |
Systematic, long-term training alternating periods in a school or
training centre and at the workplace; the apprentice is contractually linked
to the employer and receives remuneration (wage or allowance). The employer
assumes responsibility for providing the trainee with training leading to a
specific occupation. |
CEDEFOP, Terminology of vocational training -
Glossary, 2003 |
